Terms & Conditions

Last Updated: June 13, 2026

Overview

This website is operated by ELKLU. Throughout the site, the terms “we”, “us” and “our” refer to ELKLU. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence (18 years old in most U.S. states), or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction. A breach of these Terms will result in immediate termination of your Services.

Section 2 — General Conditions

We reserve the right to refuse service to any person for any reason at any time. Your content (not including payment information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer using SSL/TLS and is handled directly by PCI-compliant processors (PayPal and NOWPayments) — we do not store card information on our servers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

Section 3 — Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. Any reliance on the material is at your own risk. We reserve the right to modify site contents at any time without obligation to update any information.

Section 4 — Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 — Products or Services

Certain products or services may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display product colors and images accurately but cannot guarantee that your monitor will display colors accurately.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. All product descriptions and prices are subject to change without notice.

Section 6 — Billing and Account Information

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order.

Payment Methods: We accept Visa, Mastercard, American Express, Discover (via PayPal Guest Checkout), PayPal balance, and verified cryptocurrency (USDT, BTC, ETH, USDC and 60+ others via NOWPayments).
Price Consistency: The price displayed on the product page is the final price at checkout. All prices in U.S. dollars.
Cryptocurrency Pricing: When paying with crypto, the exchange rate locks at payment initiation via NOWPayments.
Account Accuracy: You agree to provide current and complete purchase and account information, and to promptly update it as needed.

Section 7 — Third-Party Links

Third-party links on this site may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we have no liability for third-party materials. Please review the third party’s policies before engaging in any transaction.

Section 8 — User Comments, Feedback, and Other Submissions

Any comments, reviews, or submissions you send may be edited, copied, published, distributed, or otherwise used by us in any medium without restriction or compensation. We have no obligation to maintain comments in confidence. We may monitor or remove content that we determine to be unlawful, offensive, or otherwise objectionable.

Section 9 — Personal Information

Your submission of personal information is governed by our Privacy Policy, incorporated by reference into these Terms.

Section 10 — Errors, Inaccuracies, and Omissions

Occasionally there may be typographical errors, inaccuracies, or omissions in product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors and to change or cancel orders if information is inaccurate, without prior notice (including after order submission).

Section 11 — Prohibited Uses

You are prohibited from using the site or its content:

For any unlawful purpose or to solicit others to perform unlawful acts
To violate any international, federal, state, or local laws or regulations
To infringe upon or violate our or others intellectual property rights
To harass, abuse, defame, slander, or discriminate
To submit false or misleading information
To upload or transmit viruses or any malicious code
To spam, phish, pharm, spider, crawl, or scrape
To interfere with security features of the Service

Section 12 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. The Service and all products are provided “as is” and “as available” without warranties of any kind, express or implied.

In no case shall ELKLU, our affiliates, agents, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind — including lost profits, lost revenue, lost data, or replacement costs — arising from your use of the Service or any products procured through it.

Section 13 — Indemnification

You agree to indemnify, defend, and hold harmless ELKLU and our affiliates, officers, directors, agents, employees, and service providers from any claim or demand, including reasonable attorneys fees, made by any third party due to your breach of these Terms or your violation of any law or third-party rights.

Section 14 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, it shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed without affecting other remaining provisions.

Section 15 — Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate at any time by ceasing to use our site. If we suspect you have failed to comply with any term, we may terminate without notice and you will remain liable for all amounts due up to the termination date.

Section 16 — Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any legal action arising out of or relating to these Terms shall be brought exclusively in the courts located in Hong Kong, SAR.

For customers based in the United States, you agree that any dispute may also, at our discretion, be resolved through binding arbitration under American Arbitration Association rules.

Section 17 — Changes to Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website. Your continued use of our website following the posting of any changes constitutes acceptance of those changes.

Section 18 — Contact Information

Questions about the Terms of Service should be sent to support@elklu.com.

Business Details:

Trading Name: ELKLU
Email: support@elklu.com
Phone: +852 6344 5991
Business Hours: Monday to Friday, 10:00 AM – 6:00 PM (HKT, GMT+8)
Address: Hong Kong SAR