Privacy Policy

Last updated: May 14, 2026

This Privacy Policy describes how ELKLU (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from elklu.com.

Information We Collect

We collect information you provide directly to us when you create an account or place an order (name, email, shipping address, billing address, phone), subscribe to our newsletter (email address), or contact customer support.

We also automatically collect device information (browser type, IP address, operating system), usage data (pages visited, time on site, referring URLs), and cookies.

How We Use Your Information

• To fulfill orders and provide customer service
• To send order confirmations and shipping updates
• To send marketing communications (if you opted in)
• To improve our website, products, and services
• To detect and prevent fraud
• To comply with legal obligations

Sharing Your Information

We share your information only with service providers (payment processors, shipping carriers, email tools), legal authorities when required, and successor entities in case of merger. We do not sell your personal information.

Cookies

We use cookies to remember your preferences, analyze site usage, and deliver targeted advertising. You can disable cookies in your browser settings.

Your Rights

You may have the right to access, correct, delete your data, object to processing, or data portability. To exercise these rights, email privacy@elklu.com.

Data Retention

We retain order data for at least 7 years for tax and legal compliance. You can request deletion of marketing data at any time.

Children

We do not knowingly collect data from children under 13.

Changes

We may update this policy. Material changes will be posted with a new “Last updated” date.

Contact

Questions? Email privacy@elklu.com.